Payment & Insurance FAQs

Q. What forms of payment do you accept?

A. Square. Cash, checks, and Credit Cards of all types.

Q. Do you accept credit cards?

A. Yes, you may use the credit card of your choice. And we accept Square.

Q. Do you take insurance?

A. Connect2’s policy is for payment at time of service. I can provide you with an insurance billing form that has all the information your insurance company requires; just attach it to your claim form and submit it.

Psychotherapy is a service covered by insurance; the amount depends on your particular policy. You may use your medical insurance, or a pre-tax flex- spending or health spending account (HSA).

If you would like to check with your insurance company to determine your coverage, the procedure codes are 90847 for couples, and 90834 for individuals. Please note that in order for your insurance to cover psychotherapy, I must provide a diagnosis code. If you have questions about this, please let me know.

Q. Are you on any insurance panels?

A. No, I am an out-of-network provider.

Q. How often will you provide the insurance billing form to me?

A. As often as you would like. Most often I have been asked for them once a month, or quarterly. If you would like it each week, just let me know.

 Q. What is your appointment change or cancellation policy?

A. To cancel an appointment you must cancel at least 48 business hours in advance. If you cancel 48 business hours or more in advance you will not be charged for the session. If you want to reschedule your appointment within the same week, I will do so if possible, according to my availability. If you cancel the session less than 48 business hours in advance or “no show,” failing an appointment without notification, you will be charged full session fee.